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How to win an argument with a product manager: defending your documentation

  • Presentation
  • 23. June
  • 12:15 - 13:00 o'clock (CET)
  • | Online
  • finished
  • No presentation slides uploaded
  •  Paula Stern

    Paula Stern

    • WritePoint Ltd.


Every technical writer faces that moment when they must defend the choices they made for the documents they’ve created for their company/client. It could be defending the structure of the document they have been asked to write. It could be even more basic – explaining WHY the writer thinks these documents are needed versus others. How do you win an argument with a PM? What steps should you take to prove that your way is the correct one?


This presentation takes you through various validation stages. These should be part of the documentation process and once done, can be used to convince your managers that the choices you made were the right ones. Beyond logic – this presentation will also offer some tried and true arguments you can use when working in a multi-lingual and/or multi-cultural environment.


 Paula Stern

Paula Stern

  • WritePoint Ltd.

Paula Stern is the CEO of WritePoint Ltd., the President/Spokesperson for tekom-Israel, and a popular writer and blogger. She is the developer and main instructor for the online WritePoint Technical Writing Course and enjoys speaking on a variety of topics at Technical Writing Conferences in Europe and Asia. She loves to read anything, paint everything, sleep sometimes, see the sun set on the sea, and meet new people.